Shipping Information

Processing time

The time I need to prepare an order for shipment varies, I will indicate the details by email. Usually, the delivery time will be 3 to 7 days from receipt of the order. One of a kind pieces in stock are ready to be sent, and shipping will be completed within 2 to 3 days of receipt of order.

Estimated shipping times

• Domestic Shipments: Will be made through Paq. Standard mail, with an estimated delivery time of 24 to 48 hours. 
• Usually, international shipments are made by Registered mail, with delivery times that vary depending on the country:
• Europe: 7 - 15 business days.
• US: 10 - 15 business days.
• Rest of the world: 10 – 25 business days.

EXPRESS SHIPPPING UPGRADE

• EXPRESS SHIPPING: Express shipments are made via DHL, with an estimated delivery time ranging from 2 to 6 days depending on the destination. Please add your phone number on the order form, it is required by the shipping agency. Choose the Express Shipping option in the shopping cart. 

Free shipping is available on purchases over 150 €.

I will do my best to meet these deadlines, but I cannot guarantee them. Actual delivery time will depend on the shipping method you choose. I am not responsible for delays that may occur due to customs, or country specific situations (strikes, weather, etc.).

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

For more information, please contact me at: sonia@kimyajoyas.com.